Communication ? Successful Workplace Communication ? Quick Tip
Improving poor communication is one of the most challenging problems in the workplace
It is ironic that with all the different ways of communicating we have available to us, the less effectively we actually communicate.
This seems to be true?Be honest, do you or your employees spend a significant amount of time communicating by email or instant messaging ? even when you can get up and walk over to the other person?s desk? Or, how often do you text someone on a regular basis, instead of giving them a call?
You realize, of course, that How you say something is vastly more important than what you say.
Why should this matter?Sometimes a message, such as email or texts, can be misunderstood and cause confusion because you cannot hear the tone of someone?s voice. If you have to send a message back to clarify, you may be wasting time and adding to your frustration because you have to wait for the reply.
Personal contact is important ? and not just to avoid misunderstandings. People simply relate to one another better face to face.
You can have eye contact, read each other?s body language and feel the energy the connection creates.
What if you can?t meet? If it?s not possible to meet face-to-face, the next best way is talking of the phone because you can hear the emotion in the other person?s tone of voice.
Take time today to meet face-to-face when you need to communicate at work, and experience the difference it makes.
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